Sunday, December 6, 2015

Get the hotel upgrade AND save money.



Riley loved the automatic pancake maker at the Sheraton Montreal! 


You know those hotels that don't include continental breakfast and a waterslide? Well, truth is, they often have something better.

Let's take for example, the Sheraton Montreal Centre, and the Fairmont Chateau Frontenac. But heck, it could even be the Fairmont Winnipeg, Westin Ottawa or the like. What they, and most downtown business hotels offer is a "Club Lounge" or similar.

Basically, there is an open lounge setting, with TVs, couches, tables chairs, workstations and more. It's on the top floor of the hotel, and is included with some room classes, or can be added (for a fee) to regular rooms.

There are three ways to gain access to the club level: 

1) Be a member of their rewards program. Certain levels will earn you complimentary access.

2) Use your membership rewards points for an upgrade. For example, you can book the least expensive room in the hotel and then call to upgrade your room to "club" using 1500 of your Sheraton (SPG.com) rewards points. So, without any additional cash paid, you have upgraded and get all the perks free.

3) You can pay a nominal fee, at check-in, for an upgrade. Typically it's about $20 per person, but you can always try to negotiate that, especially on weekends when there are very few business travellers.

Why upgrade to Club and why is it worth is even if you are travelling with your children?

1) Space. I love having lounge space to use outside the hotel room itself. You can set up a board game with your kids, or spread out and read a newspaper. Both are typically provided. When kids have activities and other adults present, I always find they are on their best hotel behaviour.

2) The breakfasts are fabulous! "Real eggs!!!" As my son would tell you, are always worth it. If you've ever had stale pastries, powdered eggs and orange drink included as your hotel breakfast you will appreciate this obvious upgrade. Club breakfast, is more like Easter Brunch.

3) Complimentary espresso, fresh squeezed juices, bottle water, tea and hot chocolate, plus grab and-go fruit like apples and bananas are available around the clock.  This alone can be worth the $20 a day, if you are used to paying $5 a coffee and a few dollars for snacks and tea while you are on the go.

4) Both Sheraton and Fairmont offer afternoon "happy hour" and hors d'oeuvres in addition to the morning breakfast.  The Sheraton offered warm brie, cold smoked salmon, cheeses, vegetables and even nachos and guacamole. The Fairmont Chateau Frontenac was all this and more, including gourmet spoons, fresh breads and bite sized desserts.  This is great for kids as they can try new things, in small taster sizes, in a supervised setting, without you having to commit to taking them to a fancy restaurant or spending $100 or more to have such choices.

5) Access to alcohol, soft drinks, milk and juices without having to find a corner store. Aren't there times when you are travelling where you just want to kick back and have a single glass of wine, without committing to or wasting a bottle? Or wouldn't you love to have a mixed cocktail without buying all the ingredients and garnishes? After all, you are on vacation! Well, the Club Lounge has your whole bar. And while there is a fee for alcohol, it is certainly reasonable and much more convenient than hauling the groceries back up to your room and trying to keep ice in a leaky bucket.

So, while your thrifty self might routinely choose the least expensive room at the hotel, do consider the Club Lounge next time you find yourself in a business hotel. I expect you will value the food, beverages and space much more than you realized. And at $20 a day, you will see actual tangible savings over your regular spending habits on the road.

I find the greatest value in this practice, when travelling with my teenage son. I also feel it serves as a learning experience in manners, travel and social skills that I can not replicate when at home. And when it comes time for him to host a business meeting, or attend a fancy restaurant he will already be comfortable and somewhat familiar with the environment.

Shrimp cocktail, and oysters included at the Fairmont that afternoon.
Small sample of the afternoon deli selection. 
My morning cafe latte


Club Lounge at The Sheraton Montreal.











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